Returns & Exchanges
At SINI, we want you to love your home; if you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund. Items must be in their original packaging and unused condition to qualify for processing.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship Your Return
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing