Frequently Asked Questions
Everything you need to know about bringing SINI home.
What is the standard shipping time for SINI furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days. Large furniture items may require scheduled freight delivery which can take up to 14 business days.
Do you offer a warranty on your home products?
Yes, all SINI products come with a limited 1-year warranty covering manufacturing defects. We stand by the quality of our craftsmanship and will replace or repair items that do not meet our durability standards.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return policy for most items in their original packaging. Please note that a restocking fee may apply to large furniture pieces, and original shipping costs are non-refundable.
Are the materials used in SINI products sustainably sourced?
Sustainability is a core value at SINI. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.